Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website, make a booking, or communicate with us:

• Personal Identification: Name, email address, phone number, postal address, and payment details (processed securely through third-party gateways).
• Booking Preferences: Stay dates, room preferences, special requests, and dietary requirements.
• Technical Data: IP address, browser type, device information, and cookies (see Section 4).
• Usage Data: Pages visited, time spent, and referral sources to improve our website experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and confirm your reservations.
• To communicate with you regarding your stay, updates, and promotional offers (you may opt out at any time).
• To personalize your experience and tailor our services to your preferences.
• To improve our website, services, and customer support.
• To comply with legal obligations and prevent fraud.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

• Service Providers: Trusted partners who assist with payment processing, marketing, and IT support — all bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect the rights, property, or safety of Red Rock Homestay, our guests, or others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred (we will notify you).

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission (SSL/TLS).
• Regular security audits and vulnerability assessments.
• Access controls restricted to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to industry best practices.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct any inaccuracies.
• Deletion: Request the erasure of your data (subject to legal obligations).
• Objection: Opt out of marketing communications or certain processing activities.
• Data Portability: Receive your data in a structured, machine‑readable format.

To exercise any of these rights, please contact us using the details in Section 8. We will respond within a reasonable timeframe.

7. Third‑Party Links

Our website may contain links to external sites (e.g., booking partners, social media). We are not responsible for the privacy practices or content of such third‑party websites. We encourage you to review their privacy policies before providing any personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

• Email: privacy@redrockhomestay.com
• Phone: 082771 79871
• Address: Red Rock Homestay, Vastare, Kuduvalli, Karnataka 577133, India

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised "Last Updated" date. We encourage you to review this page regularly.